Commercial Pool Management
Complete service for your indoor or outdoor commercial pool
As a commercial pool management company, High Sierra Pools (HSP) will take complete care of your swim facility. High Sierra offers comprehensive pool management service to commercial indoor and outdoor pools including providing certified lifeguards and pool operators, supervision, maintenance, ensuring compliance with local and federal regulations, opening of outdoor facilities, and winterization.
Because we always put safety first, HSP requires all our lifeguards to be American Red Cross trained and certified in lifeguarding, First Aid, AED (Automated External Defibrillation) and CPR (Cardiopulmonary Resuscitation). In addition, our lifeguards are certified pool operators in the respective jurisdiction where they work.
The key to a successful pool management service includes
Certified American Red Cross lifeguards and pool operators
Assign qualified pool managers, supervisory and safety personnel
Diligent aquatic safety audits and reporting, record keeping
Ensuring regulatory compliance and pool permit processing
Routine inspections of equipment to prevent and repair technical issues
Constant communication and quick response to customer concerns
Seasonal facilities set up and preparation
As part of our pool management service for seasonal pools, we provide complete opening and maintenance service and facility preparation to meet and exceed local swimming pool code regulations:
- Pre-season drain and clean service
- Evaluation of pool condition and filtration equipment
- Assessment and recommendations for repairs or renovations
- Removal and storage of pool covers
- Evaluation of code compliance
- Filling and maintaining proper water levels
- Delivery and administration of chemicals and supplies
- Winterization of the facility at the end of the season
- Capital repairs assessment and budget planning for next year
Does your company provide maintenance-only services or just pool management services
We provide both maintenance-only, as well as complete management services (including lifeguard staff), and full-spectrum of pool repairs and renovation services.
What would happen if we were not satisfied with the services, we had a terrible experience with our previous providers. Can we terminate the agreement?
We value our clients and strive for excellent services; however, an agreement can be terminated without cause and at any time after execution by providing the other party with thirty (30) days’ written notice of the intent.
Do I need lifeguards, or can I operate my pool on maintenance-only services?
Depending on the local laws and requirements, as well as the part of the year (in season, winter months). Please contact us for more information …. or we can provide more specific details– lifeguard exempt: DC (District of Columbia), Fairfax indoors, winter when the pool is not used, etc.
How quickly can you replace the lifeguard if we are not happy with him?
First, we must work with you and determine the nature of your complaints. If we do confirm that the lifeguard was underperforming while on duty, we will replace the lifeguard within 24-48 hours (about 2 days), or sooner, if the schedule allows it.
Your office is based in Arlington, how do you run Maryland from such a distance?
Our region management team (Aquatic Coordinators, Area Supervisors, Regional Managers) is set up in such a way that response to any emergency is within 15min timeframe, which is our goal in providing the best possible service to our clients.
What is the ratio between local and international staff?
We have outstanding local recruiting and training capabilities, and we are committed to providing employment opportunities for local American youth. We also have a robust capability to provide supplemental international staff, enabling us to ensure appropriate staffing levels and effective operations through the season, especially during the tail ends of the season, and/or to address a lack of interested local candidates in certain metropolitan areas.
What will you do if COVID stays around next year?
The past two years have taught us how to adapt to a new reality and develop a better local recruitment network which helped us increase the number of guards hired. Our number of local lifeguards, especially from 2021, shows that we invested wisely in the local recruitment structure, and that played off since we had a remarkably successful season when many were struggling greatly.
How can I get a proposal from my pool?
We need to have your pool address, hours of operation, and a number of guards. Please use our RFP form to request a proposal and feel free to attach any RFP documents if you have.
What does your management proposal include?
We provide complete pool management including lifeguards\pool operators on duty, spring opening service, in-season supervision and reporting, all chemicals for water balance, winterization. Your contract price will be all-inclusive with no hidden fees.
Where do you get your lifeguard staff from?
We use a combination of domestic staff and international college-aged students.
Can you only de-winterize my pool, clean it regularly and winterize it after season?
Yes, we can. We have multiple in-house cleaning and maintenance crews specialized in preparing/de-winterizing pools, maintaining and cleaning through summer, and winterizing pools after season.
Can you maintain and clean my pool in winter?
Yes, we can. We have crews working year-round, visiting, and maintaining pools even during the winter. We can create a custom maintenance plan specifically for your pool.
2704 Columbia Pike
Arlington, Virginia 22204
Monday – Thursday
9am – 5pm
9am – 4pm
Saturday – Sunday